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Q u e s t i o n s ?

We have the answers - 

AkayaRentals@gmail.com

702.252.7368

5165 Schirlls St

Las Vegas, NV 89118

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Rental Policies

Dreamer Do's & Don't

Reservation/Payment

  • Reserve of equipment will in advance to ensure availability

  • Reservation of equipment is for one day rental. Week rental of equipment is available please call for pricing

  • We require 50% of your reservation total as a deposit at the time of your reservation

  • Reservation balance must be paid 1 week prior to the event date

  • Review orders prior to delivery for accuracy and requirements

  • All orders must be signed by the person with whom the reservation is made.

  • Order revisions can be made 48 hours prior to delivery or will-call date.

  • Rental rates are charged based on the contract dates regardless of whether the equipment was or was not used

  • Cancellation of an order will incur a restocking fee: 4 day prior 25%, 3 days prior 30%, 2 days prior 35%, 1 day prior 40%

  • Special ordered items will incur a 100 % restocking fee

  • All prices are subjected to change without notice. Call for current pricing

 

Delivery

  • Standard delivery and pickup services Monday-Friday within the Las Vegas Valley is $75.00.  For large order please call for an delivery charge .  This service is for delivery of items and does not include setup

  • Setup and take down services is available please call for pricing. This service must be arranged for prior to the delivery/ pickup

  • Please call for delivery and pickup pricing to all Convention Properties

  • Delivery services are available to outside the Las Vegas Valley, please call for pricing

 

Pickup/Will-Call

  • Will-Calls must be returned before 1:00 p.m. on the scheduled return date

  • Tables and chairs must be folded or stacked and ready for pick up

  • China, silver, glassware, utensils, etc., must be free of food and repacked in delivery containers

  • Additional charge will be occurred if any items are not returned free from food

  • Items are to be sorted prior to pick-up and made easily accessible to drivers

  • Linens should be shaken of all debri and returned with hangers

  • Any boxes or crates NOT returned incurs replacement cost

  • If the equipment is unavailable for pick-up on the scheduled date and time, and additional charge will be made

Damage/Loss

  • Responsibility for the rented items remain with the customer from the time of possession to the time of return

  • Customers must notify A'Kaya Party Rentals immediately if equipment does not function properly and agrees to discontinue use immediately

  • Customers are responsible for all missing or damaged items

  • Linen damage, burned, stained, and or cut will be charged a replacement fee

  • Damage waiver is available for 12% of the rental contract and is non-refundable, an additional charge will be made

 

Tent Rentals

  • Customers must contact their local utility companies/ lawn care to mark all underground lines prior to tent setup

  • If utility lines ARE NOT marked the customer is responsible for any and all damages

  • A'Kaya Party Rentals is not responsible for the loss and or damage to the customer's property or property of others in or around any tent during the rental, setup and or teardown, this includes damage because of adverse weather conditions